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January 13, 2006

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Albany Lawyer Warren Redlich

I started a trial on adCenter and am so far very disappointed. First of all, it is not as easy to use as Yahoo/Overture, and AdWords is much easier. You have to enter keywords one at a time, instead of being able to cut and paste from a list.

More important, you can't manage your campaign unless you're running IE on Windows. So I can't run it on my Mac at home and I can't run it on my preferred browser at work (FireFox). I can manage my AdWords and Overture campaigns on all my computers and browsers. Typical Microsoft.

I complained, and here was their reply:

Thank you for contacting MSN adCenter Support, my name is Brian.
Also, MSN adCenter is a Web-based program that can be used on any computer that meets the following basic requirements.

Basic requirements:
-A working Internet connection.
-Microsoft Windows 98 or a later version of Microsoft Windows installed.
-Microsoft Internet Explorer version 5.5 or 6 of Microsoft Internet Explorer installed.

For optimal display, we recommend that you meet the following requirements:
-The display resolution is set to 1024 x 768 or a higher resolution.
-The screen resolution DPI is set to Normal size (96 DPI).

See your operating system's Help file for specific instructions.

For full functionality, have the following requirements:
-Macromedia Flash version 6.0 or a later version of Macromedia Flash installed. Macromedia Flash is a Web browser plug in that is used in MSN adCenter to display rich graphics and animation. To download Macromedia Flash, visit the following Macromedia Web site:

http://www.macromedia.com/international/selector/

-Allow for pop-up windows for the MSN adCenter Web site. Pop-up windows are additional small windows that 'pop up' over the Web page that you are viewing. If you use a pop-up blocker, turn it off when you use MSN adCenter. For specific instructions, see the Help file for the Web browser or pop-up blocker that you are using. A pop-up blocker is a program that stops most secondary windows, typically smaller windows from 'popping up' over the Web page that you are viewing unless you grant permission.

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